Responsible Gaming at ad345
Gambling at ad345 is meant to be enjoyable entertainment — nothing more. We are fully committed to providing every player in Bangladesh with the tools, information, and support they need to stay in control of their betting activity at all times. Your wellbeing always comes first.
Gambling Should Always Be Fun
At ad345, we believe that responsible gaming is not an afterthought — it is central to how we operate. Thousands of players across Dhaka, Chittagong, Sylhet, and every corner of Bangladesh trust ad345 as their platform for cricket betting, live casino games, and slots. That trust means we take our duty of care seriously, every single day.
Gambling is a form of leisure — the same as watching a BPL match or going out with friends. It should never be used as a way to generate income, recover financial losses, or escape from personal difficulties. When gambling stops being fun, it becomes a problem that requires attention, not more play.
ad345 provides every registered player with a comprehensive suite of free, easy-to-access responsible gaming tools directly within their account. These tools are designed to help you set boundaries before issues arise, and to give you immediate support if you feel your gambling habits are changing in a way that concerns you.
Your Responsible Gaming Toolkit
Every ad345 account comes with six built-in responsible gaming tools, available free of charge at any time. Log in to your account settings to configure any of these options whenever you need them.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, ad345 will prevent further deposits until the period resets. Limits can be reduced at any time with immediate effect. Increases to limits require a 24-hour cooling-off period before they take effect, giving you time to reconsider.
Loss Limits
Define the maximum amount you are comfortable losing over a set period — daily, weekly, or monthly. When your net losses hit your chosen threshold, your account will automatically restrict further betting activity for the remainder of that period. This tool is particularly useful for players who want to stick to a strict entertainment budget.
Session Time Limits
Choose how long you want your gaming sessions to last. Once your session time limit is reached, ad345 will display a reminder and, if you choose, log you out automatically. You can set session reminders at 30-minute or 60-minute intervals so that you stay aware of how long you have been playing without losing track of time.
Time-Out (Short Break)
If you feel you need a short break from gambling, you can activate a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During a time-out, your account will be suspended for betting and deposits. You may still log in to withdraw any remaining balance. Time-outs cannot be reversed early — the full chosen period must elapse before your account is reactivated.
Self-Exclusion
Self-exclusion is a longer-term option for players who feel they need a significant break from gambling. You may self-exclude for a minimum of 6 months, or permanently. Once active, you will be unable to log in, deposit, or place any bets. ad345 will process all self-exclusion requests within 24 hours of receipt. To request self-exclusion, contact our support team at [email protected] with the subject line "Self-Exclusion Request".
Reality Checks
Reality checks are periodic on-screen notifications that appear during active gaming sessions. They display how long you have been playing and your net win or loss for the current session. This tool keeps you grounded and informed, so you can make deliberate decisions about whether to continue playing rather than falling into an unaware, auto-pilot gaming state.
How to Activate Your Responsible Gaming Tools
Setting up your responsible gaming controls at ad345 takes less than two minutes. Follow these steps to protect your gaming experience.
Log In to Your Account
Visit ad345 and log in using your registered username and password. If you have not yet registered, you must be 21 years of age or older to create an account.
Go to Account Settings
Navigate to your account profile and locate the "Responsible Gaming" section within your account settings. All six tools are listed clearly in one place.
Choose Your Limits
Select the tool you want to activate — deposit limit, loss limit, session time limit, time-out, self-exclusion, or reality check — and configure your preferred settings.
Confirm and Save
Confirm your choices. Limits that restrict your activity take effect immediately. Any requests to increase limits or remove a time-out are subject to a mandatory 24-hour review delay.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to spot in yourself. The key difference between recreational gambling and problem gambling is not how much money is involved — it is about whether gambling is negatively affecting your life, relationships, finances, or mental health.
If you recognise several of the signs listed here in your own behaviour, we strongly encourage you to contact our support team, activate a time-out or self-exclusion, and consider speaking with a professional counsellor. Seeking help is a sign of strength, not weakness.
Chasing Losses: Continuing to place bets with the primary goal of recovering money you have already lost, often increasing bet sizes in an attempt to "win it back" quickly. This is one of the most common and dangerous patterns in problem gambling.
Gambling Beyond Your Means: Regularly depositing money that was intended for essential living expenses such as rent, food, utilities, or school fees — or borrowing money from family, friends, or financial institutions specifically to fund gambling activity.
Inability to Stop: Feeling compelled to keep playing even when you have decided to stop, experiencing strong urges or restlessness when not gambling, or spending large amounts of time thinking about when you can next place a bet.
Hiding Gambling Activity: Concealing the amount of time or money spent on gambling from family members, partners, or friends; feeling shame or guilt about your gambling habits; or becoming defensive or angry when someone raises the topic.
Neglecting Responsibilities: Missing work, family obligations, social engagements, or important appointments because of gambling — or experiencing a significant decline in your performance at work or in your studies as a direct result of time spent gambling.
Using Gambling to Cope: Turning to gambling as a way to escape from stress, anxiety, depression, loneliness, or other emotional difficulties, rather than addressing those underlying issues through healthier means.
Ask Yourself These Questions
Honest answers to these questions can help you evaluate your relationship with gambling. If you answer "yes" to three or more, we encourage you to reach out to our support team and consider activating self-exclusion or a time-out on your ad345 account.
Have you ever felt the need to bet with larger and larger amounts of money in order to get the same feeling of excitement?
Have you tried to cut back or stop gambling but found it difficult or impossible to do so?
Do you find yourself thinking about gambling frequently — planning your next session, calculating potential winnings, or replaying recent losses in your mind?
Have you gambled as a way to escape personal problems, or to relieve feelings of helplessness, guilt, anxiety, or sadness?
After losing money, have you returned to gambling the following day in an attempt to recover those losses?
Have you lied to family members or others to hide how much time or money you are spending on gambling?
Have you ever risked or lost an important relationship, job, or educational opportunity as a result of gambling?
Have you ever relied on others — family, friends, or a financial institution — to provide money to relieve a financial situation caused by gambling?
Strictly 21+ — No Exceptions
ad345 enforces a strict minimum age policy. All players must be 21 years of age or older to register an account and place any wager on the platform. This policy applies to all players across Bangladesh, regardless of location — whether you are in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, or Cox's Bazar.
During the registration process, ad345 requires all new players to submit valid identity documents — including a National Identity Card (NID) or passport — to verify their name, date of birth, and identity. Accounts that cannot pass identity verification will not be approved, and any winnings generated on an unverified account are not eligible for withdrawal.
If at any time ad345 has reason to believe that a player may be under the minimum age, we reserve the right to suspend the account immediately and request additional documentary proof of age before allowing any further activity. Accounts confirmed to belong to underage individuals will be permanently closed and all deposits refunded.
Under 21
Not permitted to register, deposit, or place any bet on ad345 under any circumstances.
21 and Over
Eligible to register with valid ID verification. Full access to all ad345 games and betting markets.
NID Required
Bangladesh National Identity Card or valid passport required to complete account verification.
Instant Review
Age and identity documents are reviewed promptly so you can start playing without unnecessary delay.
Play Responsibly — Enjoy the Game
Now that you know about the tools and safeguards available at ad345, you can enjoy cricket betting, live casino games, and slots with complete confidence. Have further questions? Our FAQ covers everything from deposits to account security.
21+ only. If gambling is no longer fun, contact [email protected] to activate self-exclusion.